Free Returns & Tulster Package Protection
Details
- SKU:
- TUL_PKG_PROT
TERMS OF SERVICE:
TULSTER PACKAGE PROTECTION OFFERS COVERAGE FOR ITEMS PURCHASED FROM TULSTER.COM THAT HAVE BEEN LOST OR STOLEN DURING TRANSIT. TULSTER PACKAGE PROTECTION MAY BE CLAIMED FOR THE FOLLOWING REASONS:
1.) YOU HAVE NOT RECEIVED YOUR PACKAGE AFTER TWO WEEKS OF THE SHIPPING SERVICE'S PROOF OF DELIVERY,
2.) THE TRACKING NUMBER SITS WITHOUT UPDATES FOR TWO WEEKS, OR
3.) YOU HAVE RECEIVED A WRITTEN STATEMENT FROM YOUR SELECTED SHIPPING SERVICE ON THE LOST OR MISDELIVERED STATUS OF THE PACKAGE.
UPON MEETING ONE OF THE REQUIREMENTS ABOVE, PLEASE EMAIL INFO@TULSTER.COM WITH YOUR ORDER NUMBER AND THE STATUS OF YOUR PACKAGE. AFTER TWO WEEKS WITHOUT DELIVERY, UPDATE - OR IMMEDIATELY UPON PRESENTATION OF THE SHIPPING SERVICE'S WRITTEN STATEMENT - A REPLACEMENT WILL BE PROVIDED BY TULSTER VIA USPS FIRST CLASS MAIL. AN ALTERNATE SHIPPING ADDRESS CAN BE PROVIDED FOR THE REPLACEMENT IF NECESSARY. TULSTER WILL PROVIDE ONE (1) PACKAGE REPLACEMENT. IF THE REPLACEMENT PRODUCT IS ALSO LOST OR STOLEN, TULSTER IS NOT LIABLE TO REPLACE OR REFUND THE ORDER.




