Current build time for custom colors and patterns (holsters and mag carriers) is estimated at 3-6 business days. Black and Black Carbon Fiber, Right-Handed holsters are stocked and normally ship within 2 business days. This lead time does vary and is not guaranteed. For holidays, please add 5-7 business days for processing.
The shipping method you choose is exactly that, the shipping method... not the build time.
Q: How long does it normally take for my gear to ship?
A: If you order something in stock like flashlights or specifically marked "in stock" holsters, items normally ship same or next business day. For all other Kydex gear see our availability above. NOTE: Please do not request for a "status" update for at least 15 days after your order date.
Q: What does my Order Status mean?
"Awaiting Fulfillment" - order has been pulled and ready for processing:
- Built-to-Order items will be turned over to the production team to be fabricated and assembled.
- In-Stock items will be pulled, packaged and staged for shipment.
- Pre-Order items will be staged for shipment once the product is available.
"Shipped" - order has been completed, packaged and staged for shipment. Package will be collected by carrier the same or next business day.
"Awaiting Payment" - order will not be processed until payment has been received and cleared the bank.
Q: Does the Profile holster have adjustable retention?
Q: Does the Profile have adjustable can't (angle)?
A: Yes. 0-15 degrees. Just loosen the (2) screws on the clip and adjust the cant angle as desired.
Q: What thickness kydex do you use?
Q: Is the carbon fiber patterned holsters made of real carbon fiber?
A: Absolutely not! Real carbon fiber would be a terrible material to make holsters or mag carriers. Our carbon fiber patterned holsters are actually made from Boltaron 4332 with an eye catching carbon fiber texture. Boltaron is very similar to kydex and arguably a better material.
Q: Will your Kydex holsters cause "holster wear" on my gun?
A: Absolutely! Even though Kydex is really forgiving, if you actually train with your weapon, ANY holster will cause "holster wear". Let's be honest, your carry gun is a tool that may save your life - keeping it pretty is not top priority. However, we build all of our holsters to contact the slide and frame as little as possible. Our holsters will cause less wear than a leather holster.
Q: Is the Profile holster designed for appendix carry only?
A: The Profile holster was designed specifically for appendix carry and will only be advertised as such. We do however have customers that tell us that the holster also works well for the 3-5 o'clock positions. None of our Tulster staff carry the Profile holster at the 3-5 o'clock position since we are huge advocates of appendix carry.
Q: What is the "Add Thread Lock" option?
A: Because our gear is adjustable, Treadmate is not applied to screws during the fabrication and assembly phase. With every purchase of Holster or Mag Carrier we include a 1ml packet of VC-3 Threadmate that can be applied on the threads of the screws so they don't back out. Lost hardware will be replaced at customers expense.
Q: My item has not shipped yet... can I request a color change?
A: That depends but first off, if we do make the change there will be up-charges for colors or patterns ($5 for color, $10 for carbon fiber & $15 for Kryptek).
1. If your order has not yet been molded yet, we will make the change.
2. If your order has been molded but you ordered a black, right hand model we will make the change.
3. If your order has been molded and you ordered a left handed model, colored or patterned holster/carrier we consider those custom orders. Customer's who cancel/change custom orders will receive store credit only. Store credit can then be applied to a reorder.
Q: How do I maintain my new kydex holster or mag carrier?
A: Check your clip and retention screws on a regular basis to insure everything is still secure and in place. Wash and wipe down the holster or mag carrier when needed with hot soapy water.
Q: Do soft loops come with my purchase of a holster or mag carrier?
A: No. Every holster and/or mag carrier come standard with an 1.5" clip. Additional hardware such as soft loops or 1.75" clips will need to purchased separately.