FREQUENTLY ASKED QUESTIONS

Why is Tulster charging sales tax on my order?

How long does it normally take for my gear to ship?

I ordered a right handed holster and received a left handed model, what happened?

I can't get logged into my account - how do I reset my password?

What does my Order Status mean?

My item has not shipped yet. Can I request a color change?

Can I swap the 1.5 clip for a soft loop or 1.75 quick clip?

Can I swap/exchange for a different color or model?

When is your customer service active?

Will I have a chance to cancel my order before it ships?

Does Tulster offer custom kydex work?

I'm missing a screw or rubber spacer. What now?

What thickness kydex do you use?

Is the carbon fiber patterned holsters made of real carbon fiber?

How do I maintain my new kydex holster or mag carrier?

Do soft loops come with my purchase of a holster or mag carrier?

I have after market suppressor sights. Will that be a problem?

Will my threaded barrel be an issue?

Does the Profile holster have adjustable retention?

Does the Profile have adjustable cant angle?

Will your Kydex holsters cause "holster wear" on my gun?

Is the Profile holster designed for appendix carry only?

Will Tulster offer a holster for 1911s?

What is your return policy on the SideKick Kit?

Can I return a holster with a SideKick attached?

My mag carrier is loose and the magazine just moves/wiggles around, what now?

What size Echo Mag Carrier do I need for the Springfield Hellcat?

What size Echo Mag Carrier do I need for the Glock G43X/G48?

What size Echo Mag Carrier do I need for the Sig P365?

What size Echo Mag Carrier do I need for the Glock 36?

What's the difference between the Echo and the Echo Pro?